- •Increased demand for specialty outpatient services is often challenging to meet.
- •Optimizing patient scheduling is key to ensuring timely and appropriate care for the patient as well as maintain institutional revenue.
- •Implementation of decision support tools to improve access to outpatient services.
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The authors thank the contributions of the following exceptional colleagues: Laura Culwell, Katrina Morris, and David Spears. Additionally, we thank our leadership for support of this quality improvement initiative: Dr. Nancy Davis, Dr. Laura Goff, Karline Peale, and Dr. Stephen Strickland.
In compliance with standard ethical guidelines, the authors report no relationships with business or industry that would pose a conflict of interest.