Highlights
- •Collaborations or partnerships maintain 80% of nurse-managed health centers’ (NMHCs’) financial sustainability.
- •Program funding (62.5%)/government reimbursement (45%) support many NMHC services.
- •NMHCs report 1 to 5 stakeholders, such as universities and community organizations.
- •Metrics reported to community include number of clients served and the services provided.
- •NMHCs view increase in services as an indicator of community benefit excellence.
Abstract
This study determined the metrics and methods that nurse-managed health centers (NMHCs)
use to measure excellence in the areas of financial sustainability and community benefit,
as well as identified NMHCs’ stakeholders. A descriptive survey sent to NMHC nurse
leaders provides initial information on financial metrics used to report and maintain
financial sustainability. Results also include metrics reported regarding the benefit
of NMHCs to the community and the definition of excellence in community benefit. These
sets of information are critical to the development of a dashboard that can depict
relevant indicators that are easily understood by NMHCs’ diverse stakeholders.
Keywords
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Biography
Jean Dowling Dols, PhD, RN, NEA-BC is a professor, University of the Incarnate Word, San Antonio, TX and can be contacted at [email protected]
Biography
Holly A. Dileo, PhD, APRN, FNP-BC is an assistant professor and Director UTW Nursing Cardinal Wellness Center, University o the Incarnate Word, San Antonio, TX.
Biography
Diana Beckmann-Mendez, PhD, APRN, FNP-BC is associate professor and DNP Program Director, Graduate Nursing Program Chair, University of the incarnate Word, San Antonio, TX.
Article info
Publication history
Published online: March 17, 2021
Footnotes
This project received funding from the University of the Incarnate Word, San Antonio, Texas
In compliance with standard ethical guidelines, the authors report no relationships with business or industry that would pose a conflict of interest.
Identification
Copyright
© 2021 Elsevier Inc. All rights reserved.
